Season Fun Pass FAQ
If you have any questions regarding your Season Fun Passes that are not answered here, please e-mail us at email@example.com.
Martin’s Fantasy Island is not responsible for lost, stolen or damaged Season Fun Passes.
Martin’s Fantasy Island reserves the right to revoke privleges of the holder's Season Pass for any misuse of the attractions or misbehavior.
Are there any restrictions for this season?
Due to the Special Events & Promotions we have scheduled for the month of May that do not allow outside food and beverages into the park, as well as the low Pre-Season pricing we have in place, there will be no outside food or beverage allowed into Martin’s Fantasy Island for the month of May only.
What are the benefits of a Season Fun Pass?
The best benefit is that the Season Fun Pass is less than the cost of two full-day admissions. So, beginning with just your third visit, it’s like you’re getting into the park for free!
Also, during the months of June and September, each 2016Season Fun Pass holder can bring a friend to the park for free. The Pass holder must accompany the Guest and enter the Park at the same time (only one free friend per Pass per day; both must enter the park the first time the Pass is used; Pass holders may not leave the park and re-enter with a friend as a free guest).
Season Fun Pass holders can show their Pass and receive discounts at these area attractions:
- 50% off General Admission to the Buffalo Zoo.
- 20% off General Admission to Herschell Carrousel Factory Museum.
- 10% discount on camping at the Niagara Falls/Grand Island KOA, 2570 Grand Island Blvd.
- $10 off a Family Membership to the Buffalo Museum of Science.
I didn’t receive my Season Fun Pass and/or Bonus Tickets.
For new Season Fun Pass accounts, your Pass Certificates are sent to you via the e-mail address you provided when you purchased the Passes. For renewed Passes, you should receive your ready-to-use Passes in 2-3 weeks. Bonus Tickets are sent to the e-mail address provided at the time of purchase. If you did not receive the e-mail, check your 'Bulk' or 'Spam' folder. If the e-mail is not there, send an e-mail to firstname.lastname@example.org with your order number.
I am divorced and want duplicate Passes for my children, one set for me and one set for my ex?
Unfortunately, due to processing difficulties, duplicate Passes can not be produced (the system would void out the first set).
Does my entire family need to process their Season Fun Pass at the same time?
No. Vouchers can be separated individually and processed at different times.
I lost my Season Fun Pass, what can I do?
Replacement cards may be printed for $5.00 per Pass, which includes the cost of voiding out the old pass (so it may not be used again by another person) and reprinting a new one.
I don’t want my Season Fun Pass to have a picture on it, because I want several people to use it throughout the season. Can you put “check ID” on the card?
Each Season Fun Pass can only be used by the individual named on the Pass. Due to safety concerns for our guests, we must print the Passholder’s picture on the pass. Season Fun Passes cannot be shared and are non-transferable, in part to alleviate potential theft issues.
How can I buy Season Fun Passes?
The easiest way is to complete the online form, but you can also print out an order form and mail it in with your credit card info or check. You can also call 716-773-7591 Monday through Friday, from 9:00am to 5:00pm. Sorry, but Season Fun Passes are not sold in person at Martin’s Fantasy Island during the off-season.
Are there discounts for children, seniors or those with special needs?
Season Fun Passes are the same price for anyone over the age of 2. Children 2 and under are always FREE at Martin’s Fantasy Island.
I purchased my Passes online? How do I know the transaction went through?
After clicking on the “Process Order” button, you should be taken to a Thank You page, outlining all the information you will need. You will also receive an e-mail confirmation sent to the e-mail address you provided at the time of purchase. If you did not receive a confirmation e-mail, please contact us at email@example.com. Please make sure you include your name and Order Number from your confirmation e-mail. Please check your Spam/Junk Mail folder as sometimes our e-mails get shuffled there.